78% of local searches never reach a website

Google Business Profile optimization, done for you.

78% of local "near me" searches never end in a click to a website. People call, get directions, and book directly from Google. If your profile looks dead, they pick someone else. We handle your Google Business Profile optimization so you show up, look active, and win the call.

Get Started →
★★★★★ Trusted by local businesses across 15 industries

$200/mo flat. Cancel anytime.

78% of local searches never click through to a website. Customers call, get directions, and book straight from Google. Source: Similarweb, 2025
Active profiles get found. Dead profiles get skipped. $200/mo to stay visible.

One sounds like a bot. The other sounds like a business that cares.

★★☆☆☆

"Had my appointment Tuesday. Results are uneven and the staff rushed me through. Didn't even explain aftercare. Won't be back."

AI-Generated Response

Thank you for sharing your feedback. We're sorry to hear about your experience. We strive to provide the best service possible and will take your comments into consideration. We hope to serve you again in the future.

ReplyProof Response

We're sorry your visit didn't meet your expectations. We take every patient's experience seriously, and we'd like the opportunity to make this right. Our office manager, Sarah, will be reaching out to you directly today. If you'd prefer to call us first, we're at (555) 123-4567.

Your customers can tell the difference.

Both responses are HIPAA compliant. Only one actually resolves the situation.

This is what Google sees when it decides who to show first.

Based on a typical business we onboard in week one.

Before
What customers see today
Last Google postNever
Unanswered reviews23
Photos uploaded this year0
Q&A responsesNone
Profile activity signalInactive
After 30 days
What customers see after 30 days
Google posts this month4
Reviews answered23 of 23
New photos uploaded6
Q&A responsesAll answered
Profile activity signalActive

Timeline: 30 days

78%of local searches never reach a website
88%of local mobile searches lead to a call or visit
30 daysof inactivity before impressions drop
$200/moto keep your profile active
73%

of consumers only consider reviews from the past month. If your profile has gone quiet, you're invisible to them.

Google impressions drop within 30 days of inactivity. Active profiles get shown to more people.

Sources: BrightLocal 2026; 2026 algorithm update

An inactive Google profile is costing you customers right now.

📉

Google stops showing you

Impressions drop within 30 days of inactivity. No fresh content means fewer people see your business.

😶

Searchers skip dead profiles

No recent posts, no review responses, no photos. People scroll past and call your competitor instead.

📭

Unanswered reviews kill trust

73% of consumers only consider reviews from the past month. Old, unanswered reviews make you look closed.

🤷

Your competitor's profile is active

When two businesses look similar, the one with fresh posts, recent replies, and new photos gets the call.

What business owners are saying.

Honestly I signed up because I was tired of reading reviews on my phone in bed. That part alone has been worth it.


Michael W.
Michael W.
Restaurant, Denver CO

Took it off the front desk's plate. They were doing maybe two responses a week before, and the responses weren't great. Now it's just done.


MR
Mike R.
Dental Practice, Texas

It's one less thing. I used to flag reviews on my phone to come back to later and then never come back to them.


Thomas H.
Thomas H.
Medical Practice, Madison WI

Only reason I noticed it was working is I stopped getting that weekly Google email reminding me about unanswered reviews.


CM
Chris M.
HVAC, Arizona

Pulled up a competitor's profile a few weeks in, theirs is still a wall of nothing. Made me feel slightly smug.


Justin B.
Justin B.
Construction, Denver CO

Had a 2-star sitting there for a week that I was avoiding. They wrote something I would not have come up with on my own. She didn't change the review but at least it doesn't look like we ignored her.


SL
Sarah L.
Med Spa, California

My wife noticed before I did. She said "you haven't complained about a Google review in weeks."


Michael P.
Michael P.
Logistics, Denver CO

Went back and read some of mine from last year. Yikes. These ones are noticeably less robotic than what I was writing.


JK
Jenna K.
Restaurant, Florida

Set it up, didn't really think about it again. Which I think is the point.


Matt T.
Matt T.
Services, Bethel Park PA

Star rating ticked up a tenth or two over a few months. Hard to attribute that to one thing but it's the only thing we changed.


DS
Daniel S.
Law Firm, Colorado

First month I almost cancelled because I forgot I was paying for it. That's actually a good sign — I never had to think about it.


TR
Tony R.
Auto Repair, Phoenix AZ
Free Research Report

We analyzed 3,800+ Google Business Profiles across 15 industries.

Most local businesses have fewer than 50 reviews and have never responded to a single one. See the data for your vertical and city in our full research report.

18 pages. Original data. No fluff.

What's inside
→ Review counts by vertical and city
→ Average ratings across 15 industries
→ % of businesses with zero review responses
→ Ghost Town profiles: who's invisible on Google
→ What active profiles do differently

Ready for your Google profile to actually work for you?

Start for $200/mo →
Joined by 50+ local businesses
Book a call first →

Takes 2 minutes. No contracts.

See exactly how we respond.

This is what someone sees right before they decide to call you or not.

What customers see when they search you
★★☆☆☆
John D.
Tech was late and didn't fix the issue fully. Had to call back to get it resolved. Not great for the price we paid.
What we posted
Hey John, really appreciate you calling this out. That's not the standard we hold ourselves to. Being late and not finishing the job right the first time is frustrating, and I'm sorry that was your experience. I've flagged this with our service manager so we can make sure it doesn't happen again. If there's anything still unresolved, please reach out to us directly at the office and we'll get it sorted. Thanks for giving us the chance to make it right.

Written by a real person on our team. In the business owner's voice. Posted the same day.

1h 47m
avg response time
across all clients

"Got a call last week from someone who said 'I picked you because you actually respond to your reviews.' That's never happened before."

Matt T., Services, Bethel Park PA

Three things that happen when we manage your profile.

Your phone rings more. You didn't do anything. That's the point.

  • You show up in more searches, including AI

    Every review response naturally includes service and city keywords. 10 reviews a month means 120 keyword-rich content pieces a year. Google AI Overviews, ChatGPT, and Perplexity all pull from Google Business Profiles when answering local queries. An active profile doesn't just rank in traditional search. It gets cited in AI answers too.

  • You never lose a customer to an unanswered review

    Same-day responses in your voice. No dashboard, no login, no approval queue. Just outcomes.

  • You stay visible month after month

    Weekly GBP posts, fresh photos, Q&A monitoring. Google impressions drop within 30 days of inactivity. We make sure that never happens.

  • You get a clear monthly report

    Views, calls, direction requests, review count. One page showing exactly what moved. No dashboard to learn.

How We're Different

Other services give you a dashboard and say “good luck.”

Most owners stop logging in after two months. The profile goes quiet again. We don’t give you a tool. We give you the outcome: an active Google profile that drives calls and visibility.

Typical review tool

You pay $300 to $600/mo for a dashboard. You still write every response yourself. When you get busy, the profile goes quiet and Google stops showing you.

ReplyProof

You pay $200/mo. We respond to every review, publish weekly posts, upload fresh photos, and send you a report. Your profile stays active. You do nothing.

Built for businesses where Google IS the storefront.

78% of local searches never reach a website. Your Google profile is where the decision happens.

Plus veterinarians, logistics, gyms, electricians, cleaning services, and many more.

Is this right for you?

This is for you if:

  • You care how your business shows up when someone Googles you
  • You rely on local customers finding you online
  • You get at least a few reviews per month
  • You know you should be doing this but aren't
  • You'd rather focus on running your business

Not for you if:

  • You already have someone managing your Google profile daily
  • You don't serve local customers
  • You prefer to handle everything yourself

What you'll actually see each month.

This is what progress looks like. No dashboards to learn. No logins to remember.

Monthly Report
March 2026
Profile views 1,247 ↑ 34%
Calls from profile 38 ↑ 12%
Direction requests 91
Reviews responded to 11 of 11
Posts published 4

What we posted. How many people saw it. How many called or clicked.

One plan. An active profile that drives calls.

$200/mo

An active Google profile. More visibility. More calls. No homework.

  • Every review responded to same day, in your voice
  • Weekly GBP posts with service + city keywords
  • Monthly photo uploads
  • Q&A monitoring and responses
  • Monthly performance report
  • Active profile = visible in AI search (Google AI Overviews, ChatGPT, Perplexity)
  • No dashboard. No login. No contracts.
Start for $200/mo →
Joined by 50+ local businesses
Book a call first →

Cancel anytime.

Live in 48 hours. Here's how.

1

Sign up in 2 minutes

Pick your plan, enter your info, and you're in. No lengthy onboarding forms.

2

We get access to your Google profile

You add us as a manager on your Google Business Profile. We walk you through it. Takes 2 minutes.

3

Your profile stays active, permanently

Review responses, weekly posts, fresh photos. More people find you on Google. More people call. You don't lift a finger.

Your customers search Google before they call anyone

83% of patients use online reviews to choose their dentist

Source: Guaranteed Removals, 2025

Dental patients are choosing someone to work inside their mouth. They read reviews with more scrutiny than any other category. We write responses that build trust without violating HIPAA.

Review management for dentists → Read the data →

88% of consumers would use a business that responds to reviews

Source: BrightLocal, 2024

When a homeowner's AC dies in July, they call the first company that looks responsive. Unanswered reviews and a silent profile send that call to your competitor.

Review management for HVAC → Read the data →

1 in 2 patients have avoided a provider over unanswered reviews

Source: Birdeye, 2025

Aesthetics is a trust business. Patients researching Botox, fillers, or laser treatments read reviews with extreme scrutiny. One unanswered complaint about results can cost thousands in lost patients.

Review management for med spas → Read the data →

41% of consumers always read reviews when choosing a local business

Source: BrightLocal, 2026

Before guests check your menu, they check your reviews. You're in the kitchen, not on Google. We make sure every review gets a response that sounds like your team wrote it.

Review management for restaurants → Read the data →

88% of consumers would use a business that responds to reviews

Source: BrightLocal, 2024

Attorney-client privilege limits what you can say publicly. Our writers know the line and never cross it. Every response protects your reputation without creating liability.

Review management for law firms → Read the data →

88% of consumers would use a business that responds to reviews

Source: BrightLocal, 2024

Auto repair has a trust problem. Customers assume they'll be overcharged. An active profile with thoughtful responses to every review is the strongest signal that your shop is honest.

Review management for auto repair → Read the data →

Can't AI just do this for $20 a month?

Why not just use an AI tool?
AI tools are fine for high volume, low stakes reviews. But if you're a dentist, a lawyer, a med spa, or any business where one bad response creates real liability, AI doesn't understand HIPAA, attorney-client privilege, or the difference between a frustrated loyal customer and someone trying to extort you. We do.
But AI is so much cheaper.
AI tools cost $15 to $40 a month. We cost $200 a month. The difference: AI gives you a tool and you still manage it. We give you a team and you manage nothing. The business owner who picks a $20 AI tool is still logging into a dashboard, reviewing outputs, and fixing the ones that sound wrong. That's not saving time.
What if AI gets better?
It will. And we use it internally to work faster. But every response is reviewed and edited by a human who knows your business. AI is a tool. We're the people using it on your behalf.
Is ReplyProof a Birdeye or Podium alternative?
Those are software platforms. They give you dashboards, templates, and automations, and expect you to do the work. We do the work. No software to learn. No dashboard to manage. No templates to edit.
What if I only get a few reviews a month?
Even better. At 5 to 10 reviews per month, each response costs $20 to $40. That's less than a single Google Ad click in most local service categories, and the response lives on your profile permanently.

The math is simple.

88% of local mobile searches lead to a call or visit. One new customer who finds you on Google instead of your competitor covers months of this. An active profile doesn't just look better. It gets found more.

Start for $200/mo → Book a call first →

Takes 2 minutes. No setup headaches.

Questions

What if I already respond to reviews?
Most of our clients did, just inconsistently. This makes it fast, consistent, and actually on-brand without you thinking about it.
Who actually writes the posts and replies?
Real people on our team who speak your brand voice. We use AI to draft, then a human reviews, polishes, and posts everything. No auto-generated slop.
What if I get a bad review?
We respond professionally and promptly. Our team uses approved response frameworks. We acknowledge the issue, show empathy, and invite the customer to connect offline. You'll never be surprised.
Do I need to do anything ongoing?
Nothing. After the 15-minute onboarding call, we handle everything. You'll get a monthly report showing what we did and how your profile performed. That's it.
How do I give you access to my Google profile?
You add us as a "Manager" on your Google Business Profile. It takes 2 minutes and we walk you through it before our onboarding call. Manager access lets us post and reply. We can never delete your listing or remove you as the owner.
What if I want to cancel?
Cancel anytime. No contracts, no penalties. We'll remove ourselves as a manager on your profile and you keep everything we've posted.
Is $200/month really enough for all this?
Yes. We've built efficient systems that let our team deliver high-quality work at this price. We'd rather serve hundreds of businesses at a fair price than overcharge a handful.
What if I don't get many reviews?
That's exactly when this matters most. When you only get a few reviews, every single one carries more weight. We make sure each one works in your favor.

Right now, someone is searching for what you do.

They'll pick from Google without ever visiting a website. The business with the active profile gets the call.

We keep your profile active so that person picks you.

Start for $200/mo →
Joined by 50+ local businesses
Book a call first →

Takes 2 minutes. Cancel anytime.

Start for $200/mo →Call us →